Privacy Policy

Privacy Policy

Effective Date: 29/02/2024

East Belfast Mission ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose personal information through our website, including any forms or applications used for data collection.

By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website.

Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website. This may include:

1. Contact Information: Name, Email Address, and any other information you provide when you contact us through forms on our website.

2. Message Content: Any messages or inquiries you submit through our website forms.

3. Counselling Self-Referral Information: In addition to the above, if you choose to submit a counselling self-referral form, we may collect additional information such as Date of Birth, Age, Marital Status, Emergency Contact Name, Emergency Contact Relationship, and Emergency Contact Phone Number.

How We Use Your Information

We may use the personal information we collect for the following purposes:

1. To respond to your inquiries and provide the services you request.

2. To send you information about our programs, events, and services that may be of interest to you.

3. To process and evaluate counselling self-referrals and provide appropriate services.

4. To improve our website and services.

5. To comply with legal obligations.

Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

1. Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, or provide other services.

2. Legal Compliance: We may disclose your information when required by law or in response to lawful requests from government authorities.

We do not sell, rent, or otherwise share your personal information with third parties for marketing purposes.

Data Security

We take reasonable measures to protect the security of your personal information both online and offline. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Retention of Personal Information

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Your Rights

You may have certain rights regarding your personal information under applicable data protection laws. These may include the right to access, correct, or delete your information. To exercise these rights, please contact us using the contact information provided below. 

Changes to this Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website.

Contact Us 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 East Belfast Mission

Address: 239 Newtownards Rd, Belfast BT4 1AF

Phone: 028 9045 8560

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